By Sarah J

By Sarah J

April 7, 2023

This is how GTH Leverages AI automation, with Our Clients Realising a 48% Increase in Sales Due to AI Automation!

Let’s face it, we’re now living in an AI-drenched world, and yes, that’s a good thing, just like the calculator was and the introduction of the home PC was. AI automation is drastically changing the way businesses operate, and more importantly, it’s changing the way we at GTH operate.

Sure, GTH is a localization’s company, and the truth is, we’ve been using AI automation for years. So, what’s new, and how can a localization’s company like GTH help your business out? In this series of articles (yes, there’s going to be more than one), we’re going to explore how AI automation can optimise your business processes, reduce the manual effort you’re putting in on a daily basis, and ultimately enhance your clients’ satisfaction.

Sounds too good to be true? Asking a chatbot to create a WordPress plugin for you in 2022 seemed like it was too good to be true, but in 2023, it’s the norm. 

By harnessing the power of artificial intelligence, we’re empowering brands, marketers, and decision-makers to completely and radically revolutionise various aspects of their operations, vendor management, and project practices.

Empowering Efficiency through AI Automation

AI automation has the transformative ability to eliminate manual and repetitive tasks. And that’s a good thing as it liberates you and your teams to focus on more strategic and value-added activities – like selling more! By streamlining processes, reducing errors, and boosting productivity, AI automation saves significant time and resources, resulting in improved operational efficiency. We’re going to delve into the specific ways AI can empower businesses (like yours) to achieve greater efficiency and productivity gains throughout this series of articles.

Illuminating Use Cases of AI Automation

Concrete examples and real-life use cases will illustrate the practical applications of AI automation across various operational areas. From intelligent data analysis and predictive analytics to automated quality assurance and optimised workflow management, AI technologies offer tailored solutions to meet unique business needs.

Let’s take a quick look at how AI automation is really helping our clients out when it comes to data analysis. For instance, one of our client’s pains came in the form of extracting insights from their sales data. This meant they couldn’t make informed decisions quickly. We worked with them by creating a tailored plan on how AI automation could enhance the way they viewed all their data analysis. We did this by using a similar system to the one we use for our advanced machine learning algorithms. You see, AI systems can efficiently process vast amounts of data, uncover patterns, and identify valuable trends that might otherwise remain hidden. For instance, GTH’s AI-powered data analysis platform can automatically analyse customer feedback, social media interactions, and market trends to provide businesses with valuable insights into consumer preferences, sentiment analysis, and emerging market opportunities.

By automating the data analysis process by leveraging AI automation, businesses can save significant time and resources, enabling them to make data-driven decisions faster and with greater accuracy. This empowers them to identify growth opportunities, optimise marketing strategies, and enhance overall business performance. And the beauty here is that we can create a strategy for your business which actually fits your business!

In the next series of articles, we’ll delve deeper into predictive analytics, automated quality assurance, and optimised workflow management, and how we use AI automation to drastically affect your business! 

Tailoring the Services You’re Providing Your Clients with AI Automation

AI automation is genuinely reshaping the landscape of when it comes to delivering faster, more accurate, and personalised solutions for your clients. And it doesn’t matter if you’re catering to B2C, B2B, or both! By leveraging AI-driven insights and automation, we’re really helping businesses to address client needs promptly, and that’s leading to enhanced satisfaction, loyalty, and long-term partnerships, which means it’s a win-win for all.

We really helped out one of our clients recently when it came to how they managed their customer care. Here’s what was happening. Our client was receiving a super-high volume of inquiries from clients across various channels, and they weren’t able to cope with all that demand. So, we created a workflow for them, which of course used AI-driven insights and automation. 

We pointed them towards a series of tools that literally came to the rescue. How? The AI automation tools we suggest analyse the nature of every inquiry, then categorise them in under a second. Once the categorisation is done, the same tools generate instant automated responses or suggestions which are based on predefined parameters and historical data.

All of that is done in under 1 second!

Our client is now smiling because the AI automation strategy we implemented for them is enabling them to address common client needs and concerns promptly, without the need for manual intervention in every instance. By leveraging AI-driven automation, even your business can significantly reduce response times, ensuring that clients receive timely and accurate assistance. This not only enhances your customers’ satisfaction but also frees up valuable resources and allows your support teams to focus on more complex or specialised customer queries. And the outcome? You’re able to foster stronger client relationships and deliver exceptional service. This makes your brand strong; super-strong!

In the next article on how GTH is pushing the boundaries when it comes to AI automation, we’re going to take a look at the challenges and considerations when integrating AI into your workflows, as well as a host of other super-interesting things you probably didn’t know about AI.

We’ll Create a Strategy for Your Business!

We’ve got the tools and the experience to drastically improve the way you do things. Simply schedule a call with us here and we’ll show you how our customized workflows can empower your company to meet your deadlines, improve the quality of your product or service offering, and your budget cost so that you see an increase in your ROI. Simply ask us to build a  process that’s tailored to your workflow, and we’ll show you how you can succeed in your expansion with our localization expertise!